SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
07-09 Business days |
| Canada, Europe |
06-09 Business days |
| Australia, New Zealand |
06-09 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of covatho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://covatho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very beautiful and high-quality Bobi, fits perfectly, I really liked it, the fabric is pleasant to the body, makes a very beautiful figure.
The order was received very quickly. Thank you to the seller! !!! everything seems correct. We'll see after use.
Very nice body, high leg, great Leo pattern. In reality the body looks even better - purchase recommendation!! !
everything as described. the seller sent the product on time. I hope everything will be fine. I recommend!
very cool bodysuit...attended that it would be big but it clearly sat on my body..i am totally satisfied..
Bodik is offensive 😍 highlights the figure and does not look "selling"
I’ve been looking at this bodysuit for three months now, but I still haven’t decided to order it. It would be better if it didn’t decide) Judging by the reviews, I ordered size L so that the bra was not visible, for height 174, weight 63 kg. When you move the bra, you can still see it, you need to wear pure pads on the chest, this is the first, the second is the seams, I don’t have a belly, but visually these seams curl the lower bag! Well, and the third thing to choose for it so that it doesn’t look good, but it’s a little sexy, it’s simply impossible, I don’t have one like that in my wardrobe. it looks very good as a homemade item, but it’s not with anything, a skirt or jeans, I didn’t like anything. I like it, but most likely this one is one of the things that will just be in the closet)
I received the bodysuit in 11 days. The print seems a bit lighter, the bottom in the seller's photo, and it's not scary. Since I usually wear the size XS, I was worried if it would not be too big, but the size fits, the bodysuit is free. The material is synthetic, similar to polyester, pulling well.
Beautiful
amazing bodysuit! Gorgeous fit size S, very beautiful, stylish and looks expensive! I recommend