SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide fast shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
07-09 Business days (Slight delay due to tariffs) |
| Canada, Europe |
06-09 Business days |
| Australia, New Zealand |
06-08 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of covatho.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FAST SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The wallet is pretty cute, has a lot of pockets to fit things, and arrived faster than i expected.
Very beautiful
I loved it 😍 ..it is the same as the image, I am happy with my purchase. 🤭
It's great, very good quality, I would buy it again, 10/10 and it arrived on time and in good condition.
They charged me, the quality is very good and they are beautiful. I highly recommend website. Everything arrived on time.
Beautiful, recommended store
Isn't it so cute? Hahaha, every time I see it, I want to eat a hamburger lol. It looks so piggy and noble.
It's very cute and fluffy. The cards fit but with difficulty and there is no space for coins but it is very very cute, I loved it.
Great quality, bigger than what i expected
super beautiful, perfect to the photo.
I liked it. The quality is very good, for me it only needed one more image on both sides to keep it closed.
It is very beautiful. Feeling ᴗ Feeling The materials feel of good quality and it has several card slots, but it is a bit bigger than I expected. Still, it's what it promises, good wallet. Now my money will be kept by a very bad hamburger 😎 🍔 🔥
A very simple wallet, it doesn't have any type of closure so you can't store coins, and perhaps for that reason there is a possibility that the cards might fall out (hopefully not). As its name suggests, it has space for bills, space for three cards, a space for identification or photography, and two extra spaces. It is made of synthetic material, it just arrived so we still need to see how durable it is. I bought it because Spongebob is my favorite series. I like that it has the size of a real hamburger (from McDonald's). P.S. I worked hard on the photos, give me a like. 🥺
It's very cute and fluffy.
It's very cute, just like the image it feels fluffy.
I bought it out of curiosity and it's cute haha.
The indicated date arrived, the wallet is very nice, happy with my purchase, thank you very much.
It is very cute and good size, I would buy again
very comfortable and fits all my cards
My order arrived well, it is of good quality, the size is perfect, it arrived on time, if you want to buy it, do it, I recommend buying it from this store. ♥️
good good I wish there was a very cute button. It's a little bad, but it's very cute. I left it at home, but there are a lot of people looking forward to it. 👍 👍 I use SpongeBob driver's license together, so it's a scam.
It’s skibidi
Recommended. It is such a silly design. I love it! The materials used are very durable. Your wallet will be safe rolling around in your purse. The compartments inside are very sturdy. I was pleasantly surprised when the credit card holding slots weren’t too shallow to fully hold the credit cards. This may actually be the first time this has happened during my lifetime. The stitching is done nicely. The hamburger does look pretty accurate to the actual food. There is also plenty of room in the cash section. If you are the kind of person who can appreciate having a hamburger shaped wallet, then i recommend this to you every day of the week. If something happens to my hamburger wallet, and i find i need to replace it, i will happily come back to this listing to purchase another to keep the delicious times going.
Great, great quality, many compartments, I highly recommend it, the quality impressed me.
So perfect i kinda wanna eat it. Nom nom.