SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide fast shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
07-09 Business days (Slight delay due to tariffs) |
| Canada, Europe |
06-09 Business days |
| Australia, New Zealand |
06-08 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of covatho.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FAST SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The package arrived quite quickly. Perfectly packaged. This is the third time I've ordered the product. I recommend
Many things arriving very well due to shipping ☺️ 👌
Not yet used but from the online reviews, i am hoping for better performance, the product arrived faster on time via speedaf
Quick delivery but yet to use it, will give a review after might have makes use of it.
I bought these to improve circulation in my calves which have been compromised due to lymphedema and varicose veins.
Relieve leg discomfort, especially fibromyalgia pain
Hopefully they will work for me after a bit of time
Great trader and nice looking product, and got here fast thank you! :-)
Excellent
good product
Taking them just hope they work
It seems to help with overall blood flow and i feel like it's a great addition to my wellness routine. I definitely feel more energized and have better circulation overall.
Great blood circulation capsules! Very effective for my poor blood circulation in the legs.
Good
Will need time to assess the progress
It works very well. I used to be out of breath every time i walked, but when i started taking these pills, i stopped being out of breath. I had poor blood circulation and now i don't have it anymore
I've just started taking the supplement and can comment objectively after two weeks.
The symptoms of poor circulation have lessened and i feel better overall. Continue to use and expect better results over time.
Good
The package arrived quite quickly. Perfectly packaged. The healing and therapeutic effect is very good.
Need to test
I received it, I will test it.
Received the item in a week
An effective supplement for improving blood circulation. I have been using it for a while and have noticed a slight improvement in my overall energy levels and blood circulation. The capsules are easy to take and do not have any strong aftertaste.
I have some health issues that cause circulation problems in my arms and legs. This causes a lot of side effects that are hard to deal with. When using this supplement, i can feel better circulation in those areas and many of the problems caused by poor circulation are eliminated or reduced. I plan to continue taking this supplement because i feel much better than before. I highly recommend this supplement to anyone who suffers from circulation problems. You will not regret purchasing this product.